| Facilities | |
| Activities | Fitness Centre, Massage, Sauna, Solarium, Turkish/Steam Bath. |
| General | 24-Hour Front Desk, Bar, Elevator, Family Rooms, Garden, Heating, Luggage Storage, Newspapers, Non-Smoking Rooms, Parking, Pets Allowed, Restaurant, Safety Deposit Box, Soundproofed Rooms, Terrace. |
| Services | ATM/Cash Machine on site, Breakfast in the Room, Dry Cleaning, Fax/Photocopying, Internet Services, Ironing Service, Laundry, Meeting/Banquet Facilities, Packed Lunches, Room Service, Shoe Shine, Ticket Service, Tour Desk, Wi-Fi/Wireless LAN. |
| Hotel information |
| The concierge service is available at all hours to address your enquiries and requests. Hotel reception staff would be happy to advise you on current events such as theatre, cabaret, sport events and concerts. Relax in the aromatic steam bath or sauna with special lights and sounds. Moreover you can visit the solarium, relax on the massage couch, accompanied by music or book a personal massage at reception (on request, please arrange an appointment before arrival). The gym offers equipment for endurance and power training. |
| Room information |
| Choose among cosy single rooms, double rooms, and spacious family rooms for 4 people. All rooms offer an internet connection, a personal mailbox, an ISDN telephone, and modern en-suite facilities. You can use the hotel’s fitness area complete with sauna and steam bath for free. Rooms with separate beds and non-smoking rooms are also available on request. |
| Food & beverage |
| The restaurant Alsters offers select regional and international dishes and a variety of quality drinks. Boasting a traditional Berlin atmosphere, the pub Zum Lit-fass is ideal for parties and events. Please note that the Lit-fass observes the same opening hours as the beer garden. In the beer garden, you can relax in comfortable loom chairs while you enjoy a Berliner Weiße beer with a shot of fruit-flavoured syrup. The menu includes tasty grilled dishes and hearty local specialities such as the Currywurst sausage. Located in the foyer, the Scala-Bar serves rich coffee specialities, refreshing drinks, colourful cocktails, and delicious snacks. |
| Travel information |
| By train: Arriving at Hauptbahnhof (Berlin's main railway station), take the the S-Bahn (city rail) lines S5, S7, S9 or S75 going west in the Spandau direction, travel 3 stops and get off at Zoologischer Garten. Change to the U2 underground line, and get off at Wittenbergplatz. Pass the KaDeWe department store, turn left and then right. This brings you to Augsburger Straße, where you find the Alsterhof in front of you on the left-hand side. By plane: Arriving at Schönefeld airport, take the S-Bahn (city rail) S9 line to Zoologischer Garten, and follow the description above. From Tempelhof airport, take the X19 bus to Zoologischer Garten. From Tegel airport take the X9 or 109 bus to Zoologischer Garten. |
| Important information |
| The internet terminal and printer in the hotel lobby are free of charge for guests. You can pick up a free daily newspaper in the entrance to the Alsters restaurant. Use of fitness area, sauna and steam bath is included in the room rate. |
| Cancellation Policy |
| Cancellation Policy: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 80 percent of the first night will be charged. Children and Extra Bed Policy: All children are welcome. All children under 6 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All children under 13 years stay free of charge for extra beds. All older children or adults are charged EUR 37 per night per person for extra beds. Maximum capacity of extra beds/babycots in a room is 1. Deposit Policy: No deposit will be charged. Groups: When booking for more than 10 persons, different policies and additional supplements may apply. VAT and city/tourist taxes: 7 % VAT is included. Service charge is not applicable. City/tourist tax is not applicable. Internet: Wi-fi is available in public areas and is free of charge. Wi-fi is available in the business centre and is free of charge. Meal Plan: Continental breakfast is included in the room rate. Lunch costs EUR 22 per person per night. Dinner costs EUR 22 per person per night. Parking: Private parking is possible on site and costs EUR 15 per day. Pets: Pets are allowed. Charges may be applicable. The hotel reserves the right to pre-authorise credit cards prior to arrival. |









