| Facilities | |
| General | 24-Hour Front Desk, All Public and Private spaces non-smoking, Bar, Breakfast Buffet, Elevator, Heating, Newspapers, Non-Smoking Rooms, Parking, Pets Allowed, Restaurant, Rooms/Facilities for Disabled Guests. |
| Services | Internet Services, Meeting/Banquet Facilities, Wi-Fi/Wireless LAN. |
| Food & beverage |
| If you choose to spend an evening in the Victorian Club-Bar, they will stay open as long as you want. |
| Travel information |
| *A1 If travelling on the A1 from Hamburg to Cologne (Köln), once you get to Kreuz Leverkusen, exit the A1 onto the A3 direction Frankfurt. Take the exit marked Köln-Dellbrück in direction Köln Mühlheim. *A3 If travelling on the A3 from Frankfurt to Cologne (Köln), exit at Köln Dellbrück in direction Köln Mühlheim. *A4 If travelling on the A4 from Aachen to Cologne (Köln), once you get to Kreuz Köln West exit the A4 onto the A1 in direction Dortmund, then get on the A3 direction Frankfurt and take the exit marked Köln Dellbrück in direction Köln Mühlheim. Now you will be on the Bergisch Gladbacher Street (Strasse). After about 2km turn left into Genovevastrasse. You will find our hotel on the left hand side about 100 m down, opposite the gallery on the Wiener Platz. |
| Cancellation Policy |
| Cancellation Policy: If cancelled or modified up to 1 day before the date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged. Children and Extra Bed Policy: All children are welcome. All children under 7 years stay free of charge when using existing bedding. All children under 2 years are charged EUR 35.00 per night and person for cots. All older children or adults are charged EUR 35.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 2. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 7 % VAT is included. Service charge is not applicable. City/tourist tax is not applicable. Internet: Wireless Internet Hotspot is available in the hotel rooms and is free of charge. Meal Plan: Buffet breakfast is included in the room rate. Parking: Private parking is possible on site and costs EUR 2.50 per day. Pets: Pets are allowed on request. Charges may be applicable. The hotel reserves the right to pre-authorise credit cards prior to arrival. |








